Booking conditions
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Processing of Personal Data
In accordance with the provisions of Law 15/1999 of December 13 on the Protection of Personal Data, the user accepts that the personal data provided at the time of making a reservation be incorporated into a file owned by Mareny Sol S.L.U., hereinafter the company, with B03944402 and registered address at C/Gambo, 2 03503 Benidorm, for the management of the reservation system, the processing of their request, the control and management of the relationship with users of the website who make reservations, as well as for conducting statistical studies of registered users on the aforementioned website that allow improvements to be designed in the services provided. All fields marked as mandatory in the forms must necessarily be completed for the proper processing of requests. The personal data provided will only be communicated to third parties in compliance with legal obligations or with prior consent. The user expressly consents that the banking data provided may be used to address possible penalties for cancellations or no-shows established in the rate conditions. The processing of reservations necessarily implies the aforementioned data processing; therefore, the process cannot be carried out in case of opposition. You may, at any time, exercise your rights of access, rectification, cancellation, or opposition as indicated below.Accuracy of data
The user will be responsible, in any case, for the accuracy of the data provided, and the company reserves the right to exclude from the registered services any user who has provided false data, without prejudice to any other actions that may apply under the law. Likewise, the user must be duly authorized to provide third-party data. Only if they have the consent of the future hotel guests may the user enter their names and surnames in the Room Distribution section. This information, which will allow the chosen Hotel to provide better service to its guests, is optional; therefore, by entering it, the user assumes, under their sole responsibility, the obligation to inform those individuals of the content of our Privacy Policy prior to providing personal information.Data processing during browsing
In accordance with the obligation set forth in Article 22.2 of Law 34/2002 of July 11 on information society services and electronic commerce, users are informed that the company uses cookies. A cookie is a text information fragment that websites transfer to the hard drive of connected devices. We use session cookies to identify the user and maintain their login status. Session cookies are automatically deleted from the hard drive when the session ends. We also use cookies to collect anonymous and aggregated statistics that allow us to analyze how users interact with our website in order to improve it. Only the following information about visitors is obtained and stored:- The domain name of the provider (ISP) and/or IP address that gives access to the network. For example, a user from provider xxx will only be identified with the domain xxx.es and/or the IP address. This allows us to compile statistics on the countries and servers that most frequently visit our website.
- The date and time of access to our website. This allows us to determine peak hours and make necessary adjustments to avoid saturation issues during these times.
- The internet address from which the link that directs to our website originated. Thanks to this, we can assess the effectiveness of banners and links pointing to our server to promote those that offer better results.
- The number of daily visitors to each section. This allows us to identify the most successful areas and enhance their content to provide a more satisfactory user experience.
- The date and time when the user last visited our website.
- The content design chosen by the user during their visit.
- Security elements involved in access control to restricted areas.
File for advertising purposes
If the user wishes to receive information about company promotions, they may authorize the transfer of their data for such purposes by simply accepting these Reservation Conditions. If they do not wish to receive such information, they must expressly check the exclusion box. From this moment on, users are informed that if they express this will, their personal data will be incorporated into a personal data file owned by the company, and they may access, cancel, rectify, or oppose the processing of their data by writing to the company as indicated below.Rights
The rights of access, rectification, cancellation, and opposition may be exercised by sending a written request accompanied by a copy of your ID card to the person responsible for the corresponding file at the following address:- Mareny Sol S.L.U. | CIF B03944402 | C/Gambo, 2 03503 Benidorm
Rights
The rights of access, rectification, cancellation, and opposition may be exercised by sending a written request accompanied by a copy of your ID card to the person responsible for the corresponding file at the following address:- Mareny Sol S.L.U. | CIF B03944402 | C/Gambo, 2 03503 Benidorm
Hotel liability
Access to the website does not imply the existence of any commercial relationship between the user and the company. The portal only provides information about available hotel rooms at the time of the request; therefore, if you make an online reservation, you are contracting directly with the hotel and not with the portal. The printed version of the reservation serves as your locator when you arrive at the hotel. Booking hotel nights on this website implies the client’s adherence to and acceptance of each and every one of the general conditions stated herein. By accepting the following clauses, you declare and accept:- To be of legal age and fully capable of making a reservation, stating that you understand and fully comprehend all the conditions on the website.
- That the data provided when making the online reservation is truthful, complete, and accurate.
- Only the pages included in the website map are considered part of the website.
- That access to this website is the user’s responsibility.
- That once the reservation is made, the electronic document formalizing it will be archived, and you may access it at any time.
- That you confirm the reservation made, including the indicated dates, number of rooms, people, and chosen hotel.
- The conditions and price of the reservation made are those expressly stated in the rate conditions included on the page where the reservation is made.
- Regarding the relationship with the portal, it only provides the possibility of booking rooms at the chosen hotel through its website, but it does not offer any hotel service under its responsibility.
- The card details are collected to guarantee the reservation. Payment will be made in cash at the chosen hotel, and only in the case of cancellations or no-shows will the reservation be cancelled and the corresponding charge applied according to the rate conditions.
- Offers are valid only for as long as they remain accessible to service recipients.
Prices
The prices indicated are Public Sale Prices, including VAT.- The price includes: Price per night depending on the type of room and selected board, except in hotels where other included services are specifically indicated.
- The price does not include: Any non-specified services as well as extras such as transfers, tips, phone calls, laundry services, minibar, parking, etc.
- Check-in and check-out times: As a general rule, unless expressly agreed otherwise with the establishment, rooms may be used from 4:00 PM on the day of arrival and must be vacated by 12:00 PM on the day of departure.
